PurohitConnect, operated by Connectorbit Technologies · Last updated 26 August 2026
These terms govern your use of the PurohitConnect app and services. By creating an account or making a booking, you agree to them. Please read the Cancellation & Refund Policy too — it forms part of these terms.
PurohitConnect is operated by Connectorbit Technologies ("we", "us"). We run a platform that connects customers seeking Hindu religious services with independent purohits who perform them.
We are a marketplace, not the provider of the religious service. Purohits are independent practitioners, not our employees or agents. We verify their identity and credentials to the standard described below, facilitate booking and payment, and provide support — but the puja itself is performed by the purohit under their own responsibility.
You must be at least 18 years old to create an account or make a booking. By registering you confirm that you are.
Accounts are created and secured using a one-time password sent to your mobile number. You are responsible for keeping access to that number secure, and for activity carried out through your account.
Give accurate information. Bookings depend on it — an incorrect address or phone number may mean the purohit cannot reach you, and that is treated as a customer no-show.
One account per person. We may suspend accounts that are duplicated, impersonate someone, or are used to abuse the platform.
Bookings must be made at least 36 hours in advance and no more than 90 days ahead. You choose the service, date, time and location, and either select a purohit or let us assign a suitable one.
A booking is a request until a purohit accepts it. Until that point no purohit is committed, and you may cancel for a full refund of the puja amount.
You cannot hold two live bookings for the same puja at the same time.
A purohit who cannot attend may delegate your booking to another qualified purohit. You will be told when this happens. If the substitute declines, the booking returns to your original purohit. If nobody can perform it, we cancel and refund you in full.
The purohit sets their fee. We add a service & support fee, shown separately before you pay. In India that fee is 6% of the puja amount, plus 18% GST charged on the fee — so on a ₹1,000 puja you pay ₹1,070.80. Rates differ outside India and are always displayed before payment.
Payments are processed by Razorpay. We do not store your card or bank details. Depending on the service you may pay in full, or an advance, or a booking fee with the balance due to the purohit directly — whichever options are offered at checkout.
Any payment you make to a purohit outside the app is between you and them. We cannot see it, hold it, or help recover it.
Set out in full in the Cancellation & Refund Policy. In summary: what you get back depends on how close to the ceremony you cancel; if the purohit cancels you are refunded the full puja amount regardless of timing; and the service & support fee is never refunded.
You must be genuinely qualified to perform the services you list, and provide accurate identity and credential documents. We verify these before you can receive bookings, and may ask for more at any time.
You set your own prices and choose which services and modes you offer. You are an independent practitioner, responsible for your own taxes and for the quality and conduct of your work.
Accepting a booking is a commitment. If you cancel after accepting, a penalty applies, scaled by how late you withdraw, and is deducted from your next payout. Repeated cancellations within a rolling 45-day period lead to suspension pending review.
Where a customer cancels late, you are compensated a share of the puja amount as set out in the refund policy. This is paid with your next payout, or on request.
Payouts are made to the account you register with us, after any penalties owed are deducted.
Treat the other party with respect. You must not use PurohitConnect to harass, threaten, defraud, discriminate against or endanger anyone, to arrange anything unlawful, or to take bookings off-platform in order to avoid fees.
Report safety or conduct concerns through Help & Support in the app. We take these seriously and may suspend accounts while we look into them.
If you are ever in immediate danger, contact your local emergency services first. Our support channel reaches our team, not emergency responders.
Reviews must reflect a genuine experience of a completed booking. We remove reviews that are fabricated, incentivised, or abusive.
We are responsible for operating the platform with reasonable care, handling your payment correctly, and applying these terms and the refund policy as written.
We are not responsible for the manner in which a puja is performed, its religious efficacy or correctness, the conduct of a purohit or customer during a booking, or loss or damage arising at the venue. Purohits are independent practitioners.
We do not guarantee that a purohit will be available for any given date, time or service.
To the extent permitted by law, our total liability in connection with any booking is limited to the amount you paid for that booking. Nothing here excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act, 2019.
How we collect and use your information is described in our Privacy Policy.
We may suspend or close an account that breaches these terms, that we reasonably believe is being used fraudulently, or that presents a risk to other users. Where we can, we will tell you why and give you a route to respond.
You may close your account at any time. Closing it does not cancel bookings already made or remove obligations already incurred.
We may update these terms. Material changes will be notified in the app before they take effect. The version that applies to a booking is the one in force when you made it.
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Chennai, India.
Connectorbit Technologies
1st Floor, F2-B, Bee Kay Homes, Plot No. 6,
N V Rajan Street, Madipakkam,
Chennai, Tamil Nadu 600091, India
info@purohitconnect.in
Grievance Officer: Chandramouli Pasumarthy, info@purohitconnect.in — as required under the Information Technology (Intermediary Guidelines) Rules, 2021.